WHAT SAFETY MEASURES WILL BE IN PLACE?
PRE-VISIT: The Scottish Government have requested that the public book in advance when visiting museums, art galleries and visitor attractions. To help you we have set up an online booking system. (Please note that our on-line booking system is not yet live)
ARRIVAL: When you arrive at reception you’ll see the social distancing queuing markers. Please use these to respect social distancing when waiting to enter. A member of the team will then take your ticket and talk you through the safety measures in place during your visit.
Reduced capacity: We have reduced the number of people we are welcoming into the building to ensure you have enough space to enjoy the museum safely.
ONE-WAY SYSTEM: There is a one-way route marked out for you to follow during your visit. Please follow the arrows as you make your way around the site.
SIGNAGE, SCREENS AND FLOOR MARKINGS: We have installed new safety signage and marked out social distancing at various points throughout museum We have installed safety screens at our reception, cafe and gift shop to help safeguard the museum staff and visitors.
MUSEUM STAFF SAFETY PROTOCOLS: The museum staff will be wearing face coverings and sometimes gloves. Team members will endeavour to keep a safe distance between you and your group and will be more than happy to help with any questions you may have.
WASHING/SANITISING HANDS: Hand sanitiser stations are situated throughout the site, particularly at the entrance to each area/exhibition space. There are also hand washing facilities in our toilets, located on the ground floor in the cafe. We encourage you to use these when moving around.
CARDS NOT CASH: Our online booking system is easy to use and in accordance with sector guidance we ask that you book before visiting. Onsite, please use contactless payment where possible to reduce cash handling.
CLEANING: We already maintain the highest of standard of hygiene on site, but now we’ve increased our regular cleaning regime of surfaces and touch points and have prior to opening have thoroughly cleaned the site