Visitor Services Assistant (Permanent)

We are looking for a flexible person to join our team as a permanent Visitor Services Assistant. Visitors are an essential part of the Museum and we aim to exceed their expectations. Visitor Services Assistants (VSA) are key to providing visitors with a 5 star level of customer service – from the moment they enter the museum – setting them up for an amazing experience for the rest of the day.

VSA’s are responsible for answering queries, orientating visitors and making sure they have all the information they need to enjoy their visit. VSA’s inform visitors about the amazing work we do and what their tickets/purchases fund. In addition you will have the chance to assist in the preparation and delivery of educational tours, learning activities and museum events.

Applications should be sent to Quonya Huff, Commercial and Audience Development Manager by post (National Mining Museum Scotland, Lady Victoria Colliery, Newtongrange, Midlothian EH22 4QN) or by email: [email protected]

Application Deadline: Wednesday 11 September at 5pm

Full Job Description: Visitor Services Assistant Job Description 2019
Job Application:  VSA-Job-Application-2019

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