CASUAL VISITOR SERVICES ASSISTANT
National Mining Museum Scotland is a 5 star visitor attraction based in the Lady Victoria Colliery in Newtongrange, Midlothian. It cares for and interprets the Lady Victoria Colliery and the Scottish coal mining collections, collecting and preserving objects from all the Scottish coalfields
We are looking for a flexible person to join our team as a Casual Visitor Services Assistant.
Visitors are an essential part of the Museum and we aim to exceed their expectations. Visitor Services Assistants (VSA) are key to providing visitors with a 5 star level of customer service – from the moment they enter the museum – setting them up for an amazing experience for the rest of the day.
VSA’s are responsible for answering queries, orientating visitors and making sure they have all the information they need to enjoy their visit. VSA’s inform visitors about the amazing work we do and what their tickets/purchases fund. In addition you will have the chance to assist in the preparation and delivery of educational tours, learning activities and museum events. For more information please download the full job description below.
Should you require further information on this post, please contact Office Manager Mrs Joyce Harrison firstname.lastname@example.org or by telephone on 0131 663 7519.
TECHNICAL SERVICES VOLUNTEER
We are currently looking for Technical Services Volunteer to join our team! Click here for further information.